Privacy Policy

Last updated: October 26, 2026

Jua + Moon Paper Co. is responsible for personal information collected through juamoon.com.

Information we collect and use

When you email us, we receive your email address and any information you choose to share. We use this information to answer questions and provide support. Our hosting provider may also process technical information, such as IP addresses and server logs, to operate and secure the website.

We process information to respond to purchase-related requests, meet legal obligations, and support our legitimate interests in customer service and website security.

Cookies

WordPress and our hosting services may use cookies for site functionality, security, and caching. You can manage cookies through your browser settings. Blocking cookies may affect some website features.

Email updates

We use your email address to send the physical-edition updates you request. You can unsubscribe at any time using the link in our emails. We keep subscription information until you unsubscribe or the list ends, and retain only what’s needed to honor your unsubscribe request.

Sharing and storage

We use service providers for website hosting, email, and secure storage. We may also disclose information when legally required or necessary to protect our rights. We do not sell personal information or use support emails for marketing without consent.

Our business operates in the United States. Our service providers may process information in the United States and other countries.

Retention

We retain support correspondence for up to two years after resolution or our last contact, and troubleshooting files for up to 90 days after resolution. Technical records are retained as needed for website operation and security. We may retain information longer where legally required or needed for an ongoing dispute.

Purchases and external links

Purchases are completed through Etsy, which handles information under its own Privacy Policy. Other websites linked from this site have their own privacy practices.

Your choices and contact

Depending on applicable law, you may request access, correction, deletion, or a copy of your information, object to or restrict certain uses, or complain to your data-protection authority.

For privacy questions or requests, email contact@juamoon.com.